Our mission across Creative Care is to treat every resident as we would wish to be treated. We aim for the highest possible standards of care and support for each of our residents creating a bespoke Care Home. Our belief is that every individual has the right to dignity, respect and independence, created in a warm and protective environment. Our staff are highly experienced in care, undertaking all the necessary trainings available, and always adapt their approach to make the residents care unique to the individual’s needs.
We provide a loving home to ensure that everybody’s stay is comfortable and content. Each resident will have an allocated key worker and has a detailed and up to date care plan created in order for us to provide individual support for each resident. Independence is highly encouraged and choices are promoted daily to succeed in meeting their every wish.
Across all three home’s we have installed state of the art person centred software, which records every detail about the health and wellbeing of each resident. This technology allows our staff to accurately record the health and happiness in real time meaning it is nearing impossible to miss anything.
Every room has been personalised with family photographs, TV’s, Radio and colourful bedlinen, to maintain familiarity to life before joining us. The grounds of our three care homes are well landscaped and have been tailor-made to residents who live with different disabilities creating a bright and sensory surrounding.
Activities are also high on our list of priorities and we run a full schedule of arts and crafts, entertainers, sports therapy, animal therapy, the list goes on! We also offer one to one activities for those residents who prefer a more peaceful and personal approach.
We fully understand how emotionally challenging it can be for relatives to choose the correct care home for their loved one and we pride ourselves in our ability empathise with their circumstances and to guide them through the process with ease every step of the way. We stay in regular contact with family members for their peace of mind, to ensure they are happy with their relatives care and for feedback of any ways we can improve the service we provide. Constant communication is made with GP’s, Social Services and various other outside entities, including the local community to ensure our resident’s maintain a sense of belonging.
We like to go above and beyond to meet people’s expectations and are very proud of the family life we have created.
For more information please click into each care home to find out more.